Top Tips for Re-Opening

Top Tip 1- Employees and Risk Assessment

Engage with your staff and review your risk assessments together:

  • Ensure everyone is clear on their role and the procedures

  • Set up steps to monitor that your controls are followed every day. Record what you have done to monitor.

  • Think about the need for work cohorts(bubbles).

  • Make sure everyone can get to work and return home safely.


Top Tip 2 – Utility Services

Ensure utility services (e.g. gas, electricity or water supplies) are safe for re-opening. Water stagnation can occur due to lack of use, increasing risk of Legionnaires disease. Review risk assessment and manage Legionella risks before you re-start using:

  • the water system

  • air conditioning units


Top Tip 3 – Ventilation

There must be an adequate supply of fresh air (ventilation) in enclosed areas of your workplace. Identify poorly ventilated areas and maximise ventilation by:

  • Natural ventilation – open windows, doors (excluding fire doors), and air vents

  • Mechanical ventilation – use fans and ducts to bring in air from outside

  • A combination of both


Top Tip 4 – Hand hygiene and Cleaning

Provide enough alcohol-based hand gel stations throughout the business for employees and customers to maintain cleans hands. Important to maintain clean hands throughout the working day.

Design a cleaning schedule and train staff on its implementation. Include:

  • Work areas

  • Staff rooms

  • Canteens

  • Toilets

  • Equipment

  • Frequent touch points (door handles, trollies, baskets, handheld devices etc)

Ensure these areas are cleaned and disinfected during the workday.


Top Tip 5 – Prepare for Physical Distancing

You are required to keep a 2-metre physical distance between all persons to minimise COVID-19 transmission. Remember to identify pinch points and busy areas.

Consider how you will:

  • Limit customer numbers into shop at one time

  • Manage queues inside and outdoors e.g. 2m interval floor markings

  • Mark 2m intervals on the floor inside

  • Introduce safe routes i.e. One-way systems

  • Remind customers of physical distancing i.e. tannoy announcements or taped messages

  • Highlight pinch points and busy areas with signs to remind about physical distancing

  • Screen at service counters

  • Stagger start times, finish times and breaks


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